I haven’t received a confirmation email for my order.
Please allow 1 working day for order confirmation.
Our team manually confirm orders to ensure eligibility criteria are met for specific items and confirm legacy numbers with our database.
My order hasn’t arrived.
Most things on the English XX webstore are bespoke products from local suppliers. While we endeavour to give estimated delivery windows, sometimes life can get in the way for our smaller suppliers.
We will do everything in our power to meet our delivery timelines, and keep you informed if they may be missed, but if you believe a product is late, please contact merchandise@englishtwenty.org.uk.
I’ve got a product that might be suitable for the store.
Please reach out to merchandise@englishtwenty.org.uk to discuss.